The latest performance information for Dorchester Almshouses can be found here:


Complaint Handling

We are required by the Housing Ombudsman Service to publish this information each year:

Complaint Handling Self Assessment Form: Download Complaint Handling Code Self Assessment Form 

Some of our resident's comments from the most recent Resident Perception Survey are listed under Testimonials.



Complaint Handling Annual Report: Download Complaint Handling Annual Report


You can find more information on the Housing Ombudsman Service website


Tenant Satisfaction Measures

We are required by the Regulator of Social Housing to publish this information each year:

Tenant Satisfaction Measures (TSMs) Report - Download Tenant Satisfaction Measures Report

Resident Perception Survey Approach - Download Resident Perception Survey Approach document


Additional documents

Resident Perception Survey Style: History & changes from 2023 onwards - Download Resident Perception Survey Style document