Complaints: Self-assessment form
Complaint Handling Code Self-assessment Form...
Published on: 6th November 2023
Covid-19
28th February 2022
PLEASE FOLLOW GOVERNMENT ADVICE WHEN VISITING WHETSTONES AND NAPPERS
- We request that nobody visits our sites who has the symptoms of Covid-19
- Since the start of the first lockdown in March 2020, we have followed government guidelines to keep our residents, staff, trustees and visitors safe
- Our Warden is on-site to support our residents
- The office is usually open on Wednesday and Thursdays
- We provide regular newsletters with guidance and local support available
- Our trustees now meet face to face after using the available technology to hold remote meetings during the lockdowns
- Risk assessments are in place for the charity, our residents, staff and on site meetings
- Staff, trustees and contrctors will wear a mask if our residents request it
- We continue to maintain the safety of our residents, staff, trustees and visitors according to government advice.